Youth Services Administrative Coordinator
JOIN THE JIT TEAM!
Help create a welcoming, organized, and supportive experience for young people and everyone who connects with Just in Time.
Are you someone who enjoys helping people, staying organized, and making sure the details are taken care of? Do you thrive in a people-centered environment where every day brings something a little different?
As our Administrative Coordinator, you’ll be a key point of connection for participants, staff, volunteers, investors, and community partners visiting or contacting JIT. You’ll help keep our Youth Services spaces organized and resource-ready while supporting participant needs, administrative operations, scheduling, and accurate record keeping.
This is a great role for someone who is approachable, dependable, detail-oriented, and enjoys creating a positive experience for others.
What does an Administrative Coordinator do?
Create a welcoming community experience
Serve as a primary point of contact for participants, volunteers, investors, partners, and other visitors in person, by phone, text, and email.
Welcome guests and help create a warm, professional environment that reflects JIT’s values.
Connect participants with the appropriate staff, resources, and services.
Provide office tours and resource information to first-time visitors.
Support participant outreach, onboarding, engagement, and retention activities.
Help support office-based and community-building events.
Keep our spaces organized and resource-ready
Support daily front desk operations and help prepare the office for participant engagement.
Maintain organized, welcoming, and presentable Youth Services and shared spaces.
Track office, kitchen, and facility inventory and coordinate restocking.
Maintain organized storage areas and complete regular inventory reporting.
Distribute food and gas cards according to Youth Services guidelines.
Support Youth Services operations
Manage and monitor Youth Services email, phone, and Zoom communications and provide timely customer service.
Support coordination of the Youth Services team schedule.
Help coordinate onboarding logistics for new team members, including workspace, materials, and scheduling.
Support ongoing team needs related to scheduling, training, and performance-cycle milestones.
Provide administrative support to the Director of Youth Services as needed.
Partner with other administrative team members to provide coordinated support across JIT.
Maintain accurate records and information
Enter and maintain participant and operational information accurately and confidentially.
Track participant visits, distributions, inventory, and front desk volunteer hours.
Enter and maintain participant and operational information accurately and confidentially.
Organize records and documentation to help ensure information is complete and easy to access.
What You’ll Bring
You’re approachable, organized, and comfortable working with many different people throughout the day. You communicate clearly, stay calm when priorities shift, and take pride in creating an environment where people feel welcomed and supported.
– 3+ years of related experience in front desk operations, office coordination, outreach, customer service, or a similar role preferred.
– Bachelor’s degree preferred.
– 1+ year of data-entry experience using a CRM; Salesforce experience preferred.
– Proficiency with Microsoft Office tools, including Outlook, Excel, Word, PowerPoint, SharePoint, OneDrive, and Teams.
– Basic familiarity with virtual communication platforms such as Zoom and Teams.
– Strong communication, organizational, time-management, and problem-solving skills.
– Ability to handle confidential and sensitive information appropriately.
– Personal knowledge of foster care systems or related experience is a plus.
– A participant-focused mindset and commitment to JIT’s mission.
The details
Full-Time | Non-Exempt
Pay: $23.87–$31.14 per hour
Reports to: Director of Youth Services
Interested in applying? Email: JITcareers@jitfosteryouth.org
